I just earned Total Rewards Diamond status and it will expire 4/1/14 and will not extend to 3/31/15 as Caesars Entertainment used to do. Any happy campers? Maybe casino watchdog Anthony Curtis of the Las Vegas Advisor can get to the bottom of this and reveal the truth of this dramatic downgrade of the once mighty Total Rewards program. I know Caesars Entertainment’s CEO Gary Loveman stated customers demanded the changes, which I believe is BS. Our Total Rewards Tier Credits resets at zero on January 1 and we have till March 31 every year to regain Diamond (or Seven Stars) to be effective April 1. Can Caesars Entertainment do anything right?
According to the Total Rewards website it states, “Diamond Aspiration levels are based on your 2013 Tier Score, and the privileges of each level you reach can be enjoyed through March 31, 2014.” Total Rewards link
The Diamond Aspiration levels include all forms of Total Rewards Diamond status. Here is the explanation in Caesars own words…
ASPIRATION Level 1: 15,000 Tier Credits Unlock a $100 Celebration Dinner to treat yourself and anyone else you want to invite for any occasion you choose. Also, gain access to a VIP Services team and VIP Hotline to handle all of your upcoming reservations and provide world-class service to you when visiting any of our casino resorts.
ASPIRATION Level 2: 40,000 Tier Credits Unlock an additional complimentary four-night stay at any Total Rewards destination. This is on top of any offers or comps you receive based on your play.
ASPIRATION Level 3: 80,000 Tier Credits Unlock an Annual Retreat to any Total Rewards destination with a $750 airfare credit, invitation to a NYE party, VIP round-trip airport transportation within 50 miles, Companion Card to share your priority service benefits with a friend, early check-in/late check-out, upgrade to best available room at check-in, as well as waived fees on check cashing and credit card advances.
Diamond Aspiration levels are based on your 2013 Tier Score, and the privileges of each level you reach can be enjoyed through March 31, 2014. Some restrictions may apply. Please see Total Rewards Center for complete details.
Caesars Entertainment is in a world of hurt being $20 billion in debt. The recent changes of the Total Rewards program encourages Diamond hopefuls to rack up 2500 Tier Credits to gain a 5000 bonus for 24 hours of play. You can achieve Diamond status in just two days. Just don’t do it in December where you enjoy the perks till March 31 of the next year. You will be demoted to Gold on April 1 if you gave them no action after. It’s a money grab by our friends at Caesars Entertainment!